Textline
Textline stopped publishing base prices. Checked 27 August 2026, neither its pricing page nor its plan comparison shows a dollar figure for Essentials, Pro or Enterprise, and its own FAQ answers the cost question by directing you to sales for a personalized quote. Every increment stacked on top is still published to the cent: 3 agents on Essentials and 5 on Pro, additional agents at $50 and $70/month, 600 and 2,000 included message credits, additional phone numbers at $15/month, add-on credits at $0.03 each, and a $15/month 10DLC campaign fee. Best suited for US and Canadian small businesses that run customer communication primarily over SMS.
Textline is a messaging api platform known for streamlined sms-only experience. Business text messaging platform. It's best suited for small businesses needing simple sms messaging.
Below you'll find a detailed breakdown of Textline's features, pricing, strengths, and weaknesses to help you make an informed comparison with alternative platforms.
Textline Key Features
Textline Strengths & Limitations
Strengths
- Simple SMS-focused interface
- Good team collaboration features
- Self-serve free trial, no credit card required
- Easy setup and onboarding
Limitations
- SMS only - no other channels
- Base price no longer published - quote required
- Credit limits with overage fees, inbound metered too
- Limited automation capabilities
Textline Pricing
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$49/month flat. Up to 15 agents. 7-day free trial, no credit card required.
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Frequently Asked Questions
Textline offers 3 pricing tiers starting at Contact sales. Contact their sales team for exact quotes.
Textline is best suited for small businesses needing simple sms messaging. Its standout feature is streamlined sms-only experience.
There are 49+ platforms you can compare with Textline in the messaging api platform category. Each comparison above shows detailed feature and pricing differences to help you choose.
Textline includes 600 message credits/month on Essentials and 2,000 on Pro. Once those run out, pre-purchased Add-On Credits cost $0.03 each and automatic Backup Credits cost $0.04 each (minimum 250 per auto-purchase). One 160-character SMS segment uses 1 credit; one MMS uses 3. Credits are metered in both directions: Textline's message credit table lists Receive Text at 1 credit and Receive Media at 3 for the United States and Canada, matching the send rates. A two-way exchange therefore costs 2 credits, so Essentials' 600 credits cover roughly 300 back-and-forth messages rather than 600 (textline.com/messaging-cost, checked 27 August 2026).
Yes, and as of 27 August 2026 there is no way to calculate the premium from public information. HIPAA-compliant texting is not included in Textline's standard Essentials or Pro plans; Textline sells separate HIPAA Essentials and HIPAA Pro plans and states they carry different base fees, which it does not publish. Textline no longer publishes a base price for the standard plans either, so both sides of the comparison are quote-only — you have to contact sales for each (textline.com/hipaa-plan-comparison, checked 27 August 2026).
Textline includes 1 phone number on Essentials and 2 on Pro. Each additional number costs $15/month. 10-digit long code (10DLC) numbers also carry a $15/month Campaign Registry fee, while toll-free numbers currently have no monthly registration fee but still require toll-free verification (textline.com, 2026).