Sleekflow

sleekflow.io
Customer Support Free Plan Live ChatAI AgentWhatsAppMessengerFacebook

SleekFlow is a WhatsApp-first messaging and social commerce platform. Best suited for e-commerce and retail teams selling through chat, particularly in Asia-Pacific markets where WeChat, LINE, and Viber matter.

Converge
Converge Team ·

Sleekflow is a customer support platform known for strong focus on social commerce and wechat integration. Social commerce and customer engagement platform. It's best suited for e-commerce businesses in asia-pacific markets.

Below you'll find a detailed breakdown of Sleekflow's features, pricing, strengths, and weaknesses to help you make an informed comparison with alternative platforms.

Category Customer Support Platform
Starting Price From $149/mo
Pricing Model Usage-based
Best For E-commerce businesses in Asia-Pacific markets
Free Plan Yes

Sleekflow Key Features

WhatsApp Business API
Facebook Messenger
Instagram DM
WeChat integration
Live chat widget
Broadcast messaging

Sleekflow Strengths & Limitations

Strengths

  • Strong Asia-Pacific focus
  • Good e-commerce integrations
  • WeChat support
  • AI-powered automation
  • User-friendly interface

Limitations

  • Headline price is the annual rate — monthly billing costs 33% more
  • Pro AI caps at 3 users and 3 channels
  • Monthly active contact limits force add-ons or a tier jump
  • WhatsApp number hosting plus Meta message fees on top of subscription

Sleekflow Pricing

Free
50 monthly active contacts · Live chat widget
$0/month AI is a usage-limited trial, not unlimited; no broadcast messages; no Shopify/HubSpot/CRM integrations
Premium AI
1,000 monthly active contacts (add-on to 12,000) · 5 user accounts
$349/month $349 is the yearly-billed AI rate — monthly billing is $399. Non-AI Premium is $299 yearly / $349 monthly. Sales contact required (Book a Demo, no self-serve checkout)
Enterprise AI
Custom contacts and user accounts · Unlimited channels
Custom

Converge Platform Data

How Converge compares to Sleekflow — first-party numbers, not vendor benchmarks

Native Channels
10
WhatsApp, Telegram, Messenger, Instagram, Discord, Zalo, Gmail, Email, TikTok, and chat widget — all included at $49/mo
Flat Monthly Price
$49
Up to 15 team members. No per-seat fees, no per-channel add-ons, no conversation limits
Team Members Included
15
Agents 2 through 15 add $0 in software cost — hiring decisions stay about staffing, not licensing
AI Add-On Cost
$0
Reply suggestions, message translation, and BYOK API key support included at no extra charge

Ready to try Converge?

$49/month flat. Up to 15 agents. 7-day free trial, no credit card required.

Start Free Trial

Frequently Asked Questions

Sleekflow's Pro AI plan costs $149/month. Yearly-billed AI rate; $199 on monthly billing. Caps at 3 users, 3 channels, 500 MACs; WhatsApp fees extra For comparison, Converge costs $49/month flat for up to 15 team members.

Sleekflow is best suited for e-commerce businesses in asia-pacific markets. Its standout feature is strong focus on social commerce and wechat integration.

There are 49+ platforms you can compare with Sleekflow in the customer support platform category. Each comparison above shows detailed feature and pricing differences to help you choose.

Checked on SleekFlow's pricing page on 20 August 2026: Pro AI is $149/month only on yearly billing — month-to-month it is $199. Premium AI is $349 yearly and $399 monthly. Dropping unlimited AI gives a cheaper non-AI Pro at $119 yearly / $149 monthly. On top of the subscription, SleekFlow's own FAQ lists a $15 WhatsApp phone connection and hosting fee, and Meta's per-message rates are billed separately. A monthly-billing Pro AI team with one WhatsApp number therefore starts at $214/month before a single template message.

Meta's developer documentation confirms that from 1 October 2026 it will charge per message for service messages (replies inside the 24-hour customer service window) and for utility templates sent in response to users. Both have been free since November 2024 and July 2025 respectively. Service messages will be priced at each market's utility and authentication rate with no volume tiers. Because SleekFlow's pricing is layered on top of Meta's rate card, the variable half of a WhatsApp-first bill rises even though SleekFlow's own subscription price does not change — inbound support replies stop being free.

Yes. Pro AI includes exactly 3 user accounts and 3 channels. A 4th agent means moving to Premium AI at $349/month yearly ($399 monthly) — roughly 2.3x the price for one extra seat, with no tier in between. SleekFlow does list user add-ons on both Pro and Premium, so ask sales for the per-seat add-on rate before accepting the full tier jump.

Go to Contacts in the side menu, navigate to the specific list you want to export, click More actions, then select Export list. SleekFlow generates a CSV with all contact properties as column headers. Export progress appears at the bottom left of the screen. Exports are per-list — repeat for each contact list separately.

SleekFlow's Analytics > Conversations tab has an Export button that generates a CSV with daily aggregated metrics (conversations, messages, response times) for up to 180 days. This is aggregated data, not raw message-level history. For individual message data, use the Platform API (Integrations > Platform API > Connect, admin access required) which covers Contacts, Messaging, Inbox, and Analytics modules.

Two methods: (1) On the Broadcasts page, hover over a campaign, click the three-dot menu, and select Export .CSV. (2) Open a broadcast's settings, go to the History tab, and click Export .CSV in the top right. The CSV includes per-recipient data: contact name, delivery status (Sent/Delivered/Read/Replied/Failed), phone number, labels, last updated, and remarks. WeChat, SMS, and Telegram channels do not report Read delivery status.

Flow Builder automations (visual workflows, triggers, branching logic), AI Agent configurations (knowledge base files, custom answers, action settings), label hierarchies, custom objects, assignment rules, and quick reply templates cannot be exported through any method. Screenshot your Flow Builder workflows, note your label structure, and manually copy canned response text before canceling.